Shipping policy

Free tracked U.S. shipping on every order. There is no minimum and no shipping charge at checkout.

Where we ship. We currently ship within the United States only, including Alaska and Hawaii. We do not currently ship to PO boxes, APO/FPO addresses, or addresses outside the U.S.

How long it takes. Orders are processed with our fulfillment partner within two business days. Delivery is estimated at 8 to 14 days from the day you order (including order processing time). 

Delivery times are estimates, not guarantees. We ship directly from our fulfillment partner rather than from a U.S. warehouse. It takes a little longer, but it helps us offer a thoughtfully selected product at a more accessible price.

Orders to Alaska and Hawaii may take a few additional days beyond the standard 8–14 day estimate.

Tracking. Every order ships with tracking. You will get the number by email as soon as it is issued. If tracking has not updated for seven days, email us and we will follow up with the carrier or fulfillment partner for you.

If it is late. If your order has not arrived within 30 days of dispatch, email us and we will refund you in full or send a replacement — your choice. If tracking shows no movement for 14 consecutive days, you do not need to wait for the 30-day mark. Contact us then and we will take care of it.

If it is lost. If the carrier confirms that your package is lost, or tracking stops updating and the order never arrives, that is our responsibility. We will issue a full refund or send a replacement, whichever you prefer.

Need it by a date? Email us before you order. We will let you know whether the current delivery estimate is likely to work for you, but we cannot guarantee arrival by a specific date.

Questions? Email support@measuredmorning.com